I'm with the second one as well - it reaches out directly to those who need the help most, and who are most likely to respond.
Also, "Caught in the Web" can be interpreted either as addicted, or in the clutches of the y"h, so it's reaching out to both types of people.
Regardless of which one you use, Jacob's testimonial should be edited to read as follows (to make it consistently past tense, instead of switching from past tense to present tense): " . . . and created GYE and all the supporting networks."